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Terms and Conditions of Trading |
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Placing an order
Placing an order is easy. Simply browse through our products and add your items to the shopping bag. Once you are satisfied with your order, select the delivery method you require and 'Proceed to Checkout'. You will be required to provide information to complete your order. All credit/debit card payments are accepted through Paypal. if you do not have a paypal account you can set one up during the checkout process. Paypal if free and 100% secure. Click Here for futher information on Paypal Services. Paypal accept

Alternatively you can select 'SEND A CHEQUE' payment option and post your order with a cheque or postal order to Golden Oils Ltd, Solent Court Farm, Chilling Lane, Warsash, Southampton, Hampshire. SO31 9HF. Cheques should be made payable to Golden Oils Ltd.
If you prefer you can order by phone and arrange a payment method. Please call 01489 582788.
Privacy and Security
We are committed to protecting your privacy. Information about you is only used lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
All your credit card numbers are ecrypted through our secure and reputable shopping cart system Roman Cart - Click here for more information.
Website Content
This website is for information purposes only and is not a substitute for professional medical advice. You should make sure that you carefully read all product packaging and labels prior to use and consult your doctor if you have any concerns.
Although we endeavor to keep all information accurate, images used of our products are for illustration purposes only and the actual product may differ slightly from image on our website.
Any links on this website to other websites are provided for your interest only and we we have no control, responsibility or liability for their content. The links do not imply any endorsement of content.
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Delivery
Postage and packing is calculated according to weight and quantity of your order. All orders we will be dispatched within 3 working days are are sent First Class.Golden Oils deliver worldwide and postage is automatically calculated as you add items to your shopping bag. Notification by email will be sent to you advising when you order has been dispatched.
We are not obliged to supply the goods to you until we have received payment in full.
Returns
All goods are carefully packaged and checked before delivery. however should you receive your goods damaged in any way then please contact us within 3 working days of receiving your goods to arrange a return. If your order is returned for any other reason p&p is not refunded.
Golden Oils Limited
We are very keen that you should be entirely satisfied with our service and our products. If you have any further suggestions or comments please e-mail us. Alternatively we can be contacted at
Golden Oils Ltd
Solent Court Farm,
Chilling Lane,
Warsash,
Southampton,
Hampshire. SO31 9HF |
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